Terms of purchase
Current General Terms and Conditions (hereinafter the GTC), contains the rights and obligations of the PYXIS Truffle Kft. (hereinafter the Service Provider), and of the User (hereinafter the Customer) using the electronic commercial services provided by Service Provider through the website www.pyxistruffle.com (Service Provider and Customer hereinafter together: Parties). The GTC applies to all legal transactions and services that take place through the website www.pyxistruffle.com, regardless of whether it is performed by the Service Provider or its contributor.
By using the website or registering to the website, the Customer the Customer acknowledges that he/she has read and accepts the terms and conditions of current GTC
The effect of these GTC extends to the legal relations established on the website www.pyxistruffle.com. The current version of the GTC is available on the Service Provider's website www.pyxistruffle.com
The name of the service provider: PYXIS Truffle Kft.
Headquarters of the service provider: 3529 Miskolc, Szentgyörgy út 83.
E-mail of the service provider: email@example.com
Company registration number of the service provider: 05-09-033239
Tax number of the service provider: 25951666-2-41
Community tax number of the service provider: HU25951666
Issuing Court of Company Registration: Tribunal of Miskolc, Court of Company Registration
The telephone number of the service provider: +3630 870-9159
2.1. Effect of current GTC shall be applicable to all electronical commercial service provided, which takes place via the www.pyxistruffle.com website. Current GTC shall also be applicable to all commercial transactions taking place electronically between the Parties specified in current GTC.
2.2. Issues not regulated in these GTC and the interpretation of these GTC are governed by Hungarian law, in particular Act V of 2013 on the Civil Code (“Civil Code”) and certain issues of electronic commerce services and information society services. CVIII of 2001 on (Elker. Act) and Act No. 45/2014 Coll. On the detailed rules of contracts between consumers and businesses. (II. 26.) Government Decree. The mandatory provisions of the relevant legislation shall apply to the parties without any specific stipulation.
2.3. Service Provider shall not undertake itself to provisions of any Code of Conduct.
2.4. The current GTC is dated 01.09.2020. It shall remain in force from the date of its entry into force and shall remain in force until revoked. The Service Provider is entitled to unilaterally amend the provisions of the GTC. The Service Provider informs the Clients about the changes through the interface of the Website. By using the website, the Customer agrees that all regulations related to the use of the Service and the website automatically apply to him. It is the Client's responsibility to get to know the content of the amendment to the GTC document and to find out about it on the Service Provider's website.
2.5. Purchases in the www.pyxistruffle.com online webshop are possible by ordering electronically, as specified in current GTC.
2.6. The delivery and invoicing addresses specified by the Customer can only be within the territory of the countries offered in the system
2.7. If the Customer accesses the website operated by the Service Provider or reads its content in any way - even if he is not a registered user of the website, he acknowledges that the provisions of the GTC are binding on him. If the Customer does not accept the terms, he is not entitled to use the service and view the entire content of the website.
2.8. The Service Provider reserves all rights with regard to the website, any detail thereof and the content appearing on it, as well as the distribution of the website. It is prohibited to download, electronically store, process and sell the contents or any part of the content appearing on the website without the written consent of the Service Provide
3.1. By purchasing/registering on the website, the Customer declares that he/she has read and accepts the terms and conditions of these GTC and the Data Management Information published on the website, acknowledges that the contents are binding on him/her, and consents to the data management.
3.2. The Customer is obliged to provide his / her own real data during the purchase/registration. In case of untrue or personally identifiable data provided during the purchase/registration, the resulting electronic contract is void. The Service Provider excludes its liability if the Customer uses its services on behalf of another person with the data of another person.
3.3. Registration can be completed under the Registration menu item on the Home page by filling in the data form. Registration is implemented separately for end users and legal entities. On the data request form, a true e-mail address as the user name and a chosen password shall be given. The Service Provider shall reserve the right to purchase the product at a discounted price for legal entities.
3.4. The Service Provider shall not be held responsible for any damages or delays in delivery that can be traced back to incorrect and/or inaccurate data provided by the Customer. The Service Provider shall not be responsible for any damages resulting from the fact that the Customer forgets his / her password or if the password becomes available to any unauthorized person for any reason not attributable to the Service Provider. The Service Provider treats all registrations as an independent person. To change the previously registered data after logging in by clicking on the change Personal Data menu item available after clicking on the link of Personal settings, which can also affect the data of active orders. Customer shall immediately inform Service Provider of any data changes in active orders by sending an email to firstname.lastname@example.org. The Service Provider shall not be liable for any damages or delays resulting from the change of the registered data by the Customer.
3.5. The Service Provider informs the Customer about the success of the registration by e-mail, in which the Customer can review the data provided during the registration with the help of a summary. Registration is for unlimited period.
3.6. Registration and purchase are possible both for individuals and legal entities. In case of registration as a legal entity, the valid tax number shall be provided.
3.7. Confidentiality of the access data of the User (especially of the password) is the sole responsibility of the Customer. If the Customer becomes aware that the password provided during registration may have been accessed by an unauthorized third party, he/she is obliged to change his/her password immediately, and if it is suspected that the third party misuses the password in any way, he/she is obliged to notify the Service Provider at the same time.
3.8. The Customer undertakes to update the personal data provided during the registration process in order to make them up-to-date, complete and accurate.
3.9. The Customer has the right to delete his/her registration at any time, which he can do by clicking on the “Delete registration” button after entering the www.pyxistruffle.com website, after which the Service Provider is obliged to immediately for the cancellation of the registration. Customer's user data shall be removed from the system immediately after deletion; however, this does not affect the retention of documents and data relating to orders already placed. Once removed, the data can no longer be restored.
4.1. In the webshop, the Service Provider shall indicate the name and description of the product in detail, and display a photo of the products. The images displayed on the product data sheet may differ from the actual ones and may be used as illustrations. We take no responsibility for any discrepancies due to the image displayed in the web store and the actual appearance of the product.
4.2.The purchase price of a product is always the amount shown next to the selected product, and – unless indicated separately – it includes the value added tax. The purchase price of the product(s) does not include delivery cost. In case of Hungarian Customer and in case of foreign Customer, the amount payable is indicated in Euros (EUR). The Service Provider reserves the right to change the prices of product(s) available at the Webshop under the condition that the change becomes effective at the same time as its publication on the Website. The change shall not affect the purchase price of the already ordered product(s).
4.3. If a special price is introduced, the Service Provider shall inform the Customers about the special offer and its exact duration.
4.4. If despite all the careful actions of the Service Provider an incorrect price occurs on the website, the Service Provider is not obliged to deliver the product at the incorrect price. In contrary, the Service Provider may offer the correct price for the product and its delivery and in view of the offer the Customer may withdraw from his /her purchase intention.
Incorrect purchase price shall be especially, but not exclusively:
– an obviously clear error, unrealistic purchase price, which significantly differs from the known, generally accepted or estimated price;
– a possible system error, indicating “0” EUR or “1” EUR price;
– other price, representing remarkably erroneous value for the price.
Service Provider excludes any liability for data input errors or false/incorrect prices indicated.
4.5. The Service Provider can accept orders from the Customer registered and not registered via the Website, but only if the Customer completes all the fields required for the order and provides the necessary data in full (if the Customer fills in any fields incorrectly or incompletely, he/she will receive an error message from the Service Provider.). In the www.pyxistruffle.com webstore the order can be submitted with the use of a Shopping Cart. The Customer can add the selected product (s) to the Cart using the "Add to Cart" button on the page. The Customer can view and modify the contents of the Shopping Cart by clicking on the “Shopping Cart” icon on the right side of the Website, where the quantity of items can be selected, or the contents of the Cart can be deleted (“Empty Shopping Cart”). When the Customer has finalized the contents of the Shopping Cart, by clicking on “Continue to receiving options” he/she will either login to the Website or will register to the Website or will opt for the “Shopping without registration” possibility. Whichever option the Customer chooses, he/she should fill out the required form or login fields, and then click “Next” to submit the order. The Customer then selects the delivery method and provides invoicing and delivery information he/she can click on the “Continue to payment methods” button to choose how to settle the total amount of the order. When the payment method is selected, he/she can check the order information on a summary page before submitting the order, modify the invoicing and shipping address, choose payment and delivery methods, and comment the order by clicking the “Continue to verify data” button. Then the Customer shall declare by clicking the checkbox that it has read, understood and accepted current Terms and Conditions and the Privacy Statement, which are available from the hyperlinks next to the checkbox. The order will be submitted and the proposal forwarded after clicking ‘Submit order’ button. So the order is submitted by clicking on the "Submit Order" button, which creates a payment obligation for the Customer.
4.6. The Customer can correct data input failures in any phase of placing the order on the interface available at the webshop, not later than on submitting the order for the Service Provider by the Customer. Delivery address can be modified by clicking on the text “Modify address”, under the point “Finalize order” product(s) can be deleted from the shopping cart by clicking on the “Delete” button; also, the quantity of the products to be ordered can be modified in the “Quantity” column, by clicking on the text “Change quantity”.
4.7. The submission of the order is considered to be an electronically concluded contract, for which Act CVIII of 2001 on certain issues of electronic commerce services and information society services. The provisions of the law shall apply. The contract is subject to Government Decree 45/2014 (II.26.) On the detailed rules of contracts between consumers and businesses, and take into account the provisions of Directive 2011/83 / EU of the European Parliament and of the Council on consumer rights. The contract is concluded by confirming the order.
4.8. The contract – in Hungarian or in English language – made between the Parties upon purchasing the product(s) shall be classified as a written contract, archived electronically by the Service Provider, and kept for 5 years from its date, and is accessible.
4.9. The contract can be done in Hungarian or in English language. In case of different understanding of the contract or the contents of the GTC, or in case of any disputes, the Hungarian version shall prevail. Current GTC is available in English language on the English and German version of the Website, in Hungarian language on the Hungarian version of the Website
5.1. By clicking on the “Submit order” button, the Customer binds himself/herself to the offer to pay for the product (s) in the Shopping Cart, and by checking the checkbox, he/she accepts and expresses his/her consent to be bound by current GTC. The arrival of the Customer's offer and order to the Service Provider shall represent offer commitment on the part of the Customer.
5.2. The Customer’s submission of the order does not represent the conclusion of a contract between the Service Provider and the Customer. After receiving the order submitted by the Customer the Service Provider shall confirm the reception of the order to the Customer without delay by automatic confirmation email, which includes the data given by the Customer during the ordering process (e.g. billing and delivery data, etc.), order ID, date of order, list of elements concerning the product(s), quantity, price of product(s), delivery cost, the total amount to be paid. This confirmation email only informs the Customer that his/her order has been received by the Service Provider. The Customer shall check the contents of this confirmation email, review in details its attachments, the links in it, and check if the data and information provided are correct. Any problem, delivery or other extra cost and delay arising from data and information provided incorrectly or not in sufficient details shall be borne by the Customer. Confirming the arrival of the order as specified in current point shall not represent that the offer of the Customer has been accepted. The Service Provider has the right to reject it, in case previous invoices or bills of the Customer are still outstanding, or if, according to the consideration of the Service Provider, settling of the invoice until the due day is uncertain because of other reasons.
5.3. The contract can only be considered as concluded, when Service Provider declares the approval of the order, which is confirmed in a separate email to Customer. The Service Provider excludes its responsibility for the confirmation if the confirmation does not arrive on time because the Customer provided an incorrect e-mail address during registration or is unable to receive a message due to the saturation of the storage space belonging to his/her account.
5.4. The Customer shall be exempt from offer commitment, if he/she does not receive the particularconfirmation email concerning the order sent by the Customer from the Service Provider within 3 hours the latest.
5.5. If the Customer has already sent the order to the Service Provider and notices an error regarding the data in the confirmation e-mail, heshe must notify the Service Provider immediately, but no later than by 3 pm on the day of the order, by sending an e-mail to email@example.com.
6.1. The Customer can read about the payment methods provided by the Service Provider, as well as the delivery fees and deadlines on the Delivery and Payment Information page.
6.2. Payment methods
6.2.1. Advance bank transfer: The Customer is obliged to transfer the total value of the ordered products and the delivery fee to the name and bank account number in the confirmation e-mail within 1 hour. The name of the customer and the order identification number or customer number shall be provided in the notification field. The Service Provider must notify the Customer in email once the purchase price and delivery fee of the product(s) were fully credited to the Service Provider’s bank account, and then Service Provider shall forward the product(s) to Customer. The Customer has the option of a bank transfer in advance for 60 minutes from the receipt of the confirmation email, because after this, due to high demands, his/her order will be canceled and the items will be returned to the web store.
Our bank details:
- Account holder: PYXIS Truffle Kft.
- Financial institution: CIB Bank Zrt., SWIFT: CIBHHUHB
- Account number: 10700529-70266867-50000005, IBAN: HU42-1070-0529-7026-6867-5000-0005
The name of the customer and the order identification number or customer number shall be provided in the notification field.
6.2.2. Payment by online credit card: The Customer has the option to pay the total value of the order online with a credit card through the secure payment system of the financial service provider used by the Service Provider.
a) Bank card payment via CIB Bank system:
b) The buyer compiles his/her order in the Webshop.
c) By clicking on the "Finalize order" button on the Webshop, the Customer selects the "Credit card payment" payment option.
d) In the case of this payment method, we redirect the Customer to the eCommerce system of OTP Bank. There, the Customer can use his/her credit card to settle the invoice. In all cases, credit card details shall be provided on the bank's website, so that they do not reach the merchant under any circumstances.
Accepted credit cards: Visa (also some Electron cards), MasterCard, Internet Cards.
e) The system will send an e-mail notification to the Customer as soon as our package has been compiled.
f) We deliver the package to the Customer via our delivery partner.
6.3.1. The Service Provider will arrange the delivery of the ordered product(s) requested to be delivered to Customer’s address for certain shipping cost and by utilising the service of a delivery service company. In case several orders are received from the same Customer, it is not possible to ship them together in one delivery.
6.3.2. The planned delivery time of the product(s) is included in the confirmation e-mail.
6.3.3. Shipments will be delivered by DHL International GmbH courier service to the delivery areas specified with the following delivery deadlines:
DHL Express - until the end of the next business day
Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Czech Rep., Denmark, United Kingdom, Estonia, Finland,, France, Gibraltar, Greece, Guernsey, Netherlands, Croatia, Ireland, Iceland, Jersey, Canary Islands , Poland, Latvia, Liechtenstein, Lithuania, Luxembourg, Hungary, Malta, Monaco, Germany, Norway, Italy, Portugal, Romania, Spain, Switzerland, Sweden, Serbia, Slovakia, Slovenia, Vatican City
DHL Express TIME DEFINITE - next business day until 9am
Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Czech Rep., Denmark, United Kingdom, Estonia, Finland,, France, Gibraltar, Greece, Guernsey, Netherlands, Croatia, Ireland, Iceland, Jersey, Canary Islands , Poland, Latvia, Liechtenstein, Lithuania, Luxembourg, Hungary, Malta, Monaco, Germany, Norway, Italy, Portugal, Romania, Spain, Switzerland, Sweden, Serbia, Slovakia, Slovenia, Vatican City
DHL Express USA, Canada - end of next business day
United States, Canada
6.3.4. The Customer is obliged to inspect the package externally before the courier upon delivery, and if the package is damaged, he/she is obliged to draw up a report.
6.4. Withdrawal from delivery
6.4.1. If the Webshop fails to fulfill its obligations under the contract because it does not have the goods specified in the contract at its disposal or is unable to provide the ordered service, it is obliged to inform the customer thereof.
7.1. The provisions of this section apply only to a natural person acting outside the scope of his / her profession, independent occupation or business activity, who buys, orders, receives, uses, uses goods and is the addressee of commercial communications and offers related to the goods (hereinafter Consumer). In the case of contract for the purchase of the product the Customer classified as consumer has the right to withdraw, without giving any reason, within fourteen (14) calendar days of the date of receipt of
- the product,
- the product delivered last in the case of delivery of more products,
- the item or piece delivered last in the case of the delivery of a product consisting of several lots or pieces,
- the first service, in case the product is to be regularly supplied within a specified period,by the Consumer or by a third party designated by the Consumer, not being the carrier.
7.2. Customer classified as consumer has the right to exercise his/her right of withdrawal during the period from the day of the conclusion of the contract to the day of the receipt of the product.
7.3. The consumer does not have the right of withdrawal
- in the case of non-pre-manufactured products produced based on the Consumer’s instructions or explicit request or for a product clearly designated for the Consumer;
- in the case of perishable or product with short shelf-life;
- in the case of a sealed product, which can not be returned after opening, due to sanitary or hygienic reasons.
- for products requiring freezing and refrigeration;
- in respect of a product which, by its nature, is inseparably mixed with another product after delivery.
7.4. After receiving the product, notify us of Your complaint about fresh truffles within a longer period of time than justified, but no later than one hour, and attach a photo as the shelf life of fresh truffles is a few days under appropriate conditions.
8.1. Implied warranty, product warranty
8.1.1. The Service Provider performs incorrectly if the service does not meet the quality requirements set out in the contract at the time of performance. The Service Provider will not perform incorrectly if the Customer was aware of the error at the time of concluding the contract or should have been aware of the error at the time of concluding the contract.
8.1.2. If you do not have any quality or other complaints or problems with the Product, please inform the Service Provider immediately, using the contact telephone number or email included in these GTC.
8.1.3. Implied warranty
In what cases can you exercise your right to imlied warranty?
In case of incorrect performance of PYXIS Truffle Kft., You can assert a warranty claim against the company in accordance with the rules of the Civil Code.
What rights do you have based on your warranty claim?
You can choose to have the following imlied warranty claims:
You may request a replacement unless it is impossible to meet it, or it would impose a disproportionate additional cost on the business compared to meeting your other needs, or it may require a proportionate reduction in consideration.
You can transfer from one of your chosen supply warranty rights to another, but you will bear the cost of the transfer, unless it was justified or given by the company.
What is the deadline for you to enforce your warranty claim?
You must report the defect immediately after it is discovered, but no later than two months after the defect is discovered. However, please note that you may no longer exercise your warranty rights beyond the two-year limitation period from the performance of the contract. If there is a shorter period of time from the expiration date of the product as a food at the time of receipt, then of course the Service Provider is responsible for the quality of the product only until the expiration of the warranty period indicated on the product. A food warranty claim beyond the product's warranty period is excluded.
To whom can you enforce your warranty claim?
You can assert your supply warranty claim against our company.
What are the other conditions for enforcing your warranty rights?
Within six months of performance, there are no conditions other than the notification of the defect to enforce your warranty claim if (1) you certify that the product was provided by the Service Provider and (2) the product quality complaint arose within the expiration date on the Product packaging. However, after six months from the date of performance, you must prove that the defect you identified already existed at the time of performance.
8.1.4. Product warranty
In what cases can you exercise your product warranty right?
In the event of a defect in a movable thing (product), you may, at your option, may assert the right or product warranty claim specified in
What rights do you have based on your product warranty claim?
As a product warranty claim, you can only request the replacement of the defective product.
In which case is the product considered defective?
A product is defective if it does not comply with the quality requirements in force at the time of placing on the market or if it does not have the characteristics specified in the description provided by the Service Provider.
What is the deadline for you to enforce your product warranty claim?
You can assert your product warranty claim no later than two years from the receipt of the product (after this deadline you lose this right), which does not affect the fact that if the product as a food has a shorter period of receipt at the time of receipt, of course the manufacturer / Distributor or Service Provider is only responsible for the quality of the product until the expiration date of the product warranty period.
Against whom and under what other conditions can you enforce your product warranty claim?
You can only exercise your product warranty claim against PYXIS Truffle Kft. You must prove the defect of the product in the event of a product warranty claim.
In which cases is the manufacturer (distributor) released from its product warranty obligation?
The manufacturer (distributor) is only released from its product warranty obligation if he can prove that:
• manufactured or placed the product on the market outside its business, or
• the defect was not detectable at the time of placing on the market according to the state of the art or
• the defect of the product results from the application of legislation or a mandatory official regulation.
It is sufficient for the manufacturer (distributor) to prove a reason for the exemption.
Please note that due to the same defect, you cannot claim supplies and product warranties at the same time, in parallel.
8.1.5. Enforcement of warranty claims
The Customer may assert its warranty claims at the contact details given in point 2 at the contact details below.
9.1. The purpose of the Website is to sell the products found on it and to provide information about the products. The images and colors displayed for each product are illustrations and may differ from reality. Although the Service Provider handles the information on the Website with due care, the information on it has been posted in good faith, but it is for informational purposes only, the Service Provider is not responsible for the accuracy and completeness of the information, any errors or omissions on the Website or in the database.
9.2. The Service Provider expressly excludes its liability for all damages that have occurred due to the connection to or use of the Website. It is the responsibility of visitors to the Website to protect their computer and the data stored on it from possible intrusions and other harmful events.
9.3. Service Provider excludes all liability for the conduct of users of the Website. The Customer is fully and exclusively responsible for its own conduct, in which case the Service Provider fully cooperates with the acting authorities in order to detect violations.
9.4. If the Customer notices objectionable content on the Website, he is obliged to notify the Service Provider immediately. If the Service Provider finds the indication to be justified in the course of its bona fide proceedings, it is entitled to delete the information immediately or to amend it.
10.1. The aim of our webshop is to fulfill all orders in the right quality, with the complete satisfaction of the customer. If the Customer still has a complaint about the product or the activity of the Service Provider, he / she may submit his / her complaint to the telephone number, e-mail address or letter provided in point 2.
10.2. The Service Provider shall, if possible, remedy the verbal complaint immediately. If it is not possible to remedy the oral complaint immediately, due to the nature of the complaint, or if the Customer does not agree with the handling of the complaint, the Service Provider shall take minutes of the complaint, together with a substantive response to the complaint for five years.
10.4. In the event of an oral complaint communicated by telephone, the Service Provider shall send a copy of the minutes to the Customer at the latest at the same time as the substantive reply.
10.5. In all other cases, the Service Provider shall act in accordance with the rules applicable to written complaints.
10.6. The Service Provider examines the complaint received in writing within 30 days and responds on the merits, as well as arranges for the response to be sent to the Customer. The measure means sending by post or receiving e-mail in accordance with this contract.
10.7. If the complaint is rejected, the Service Provider shall inform the Customer of the reason for the rejection. The Service Provider shall keep the record of the complaint and a copy of the response for five years and present it to the inspection authorities upon request.
10.8. Other enforcement options
If any consumer dispute between the Service Provider and the Customer is not resolved in the course of the negotiations with the Service Provider, the following enforcement options are available for the Customer:
Complaint at the competent Consumer Protection Authority,
Initiating a procedure by the Conciliation Board,
Initiating court proceedings.
10.8.1. Complaint at the competent Consumer Protection Authority
If the Customer who qualifies as a consumer notices a violation of his / her consumer rights, he / she has the right to file a complaint with the competent consumer protection authority according to his / her place of residence. Following the assessment of the complaint, the authority shall decide on the conduct of the consumer protection proceedings. 387/2016 on the designation of the consumer protection authority. (XII. 2.) designates the government office as the general consumer protection authority. The list of competent government offices is available at www.kormanyhivatal.hu.
10.8.2. Initiating a procedure by the Conciliation Board
10.8.2.1. For the purposes of the rules applicable to the Conciliation Board, a consumer is also a non-governmental organization, church, condominium, housing association, micro, small and medium-sized enterprise, which buys, orders, receives, uses, uses or commercial communications or offers related to the goods. recipient.
Competent body according to the registered office of the service provider:
Conciliation Board operated by Borsod-Abaúj-Zemplén County Chamber of Commerce and Industry
Address: 3525 Miskolc, Szentpáli u. 1 .;
Telephone: 46 / 501-091 (new cases); 46 / 501-871 (cases pending)
10.8.2.2. Based on the Customer's place of residence, you may contact the conciliation bodies available at the link below to resolve the consumer dispute.
10.8.2.3. The Conciliation Body is responsible for resolving consumer disputes out of court. The task of the conciliation body is to try to reach an agreement between the parties in order to settle the consumer dispute, failing which it will decide on the matter in order to ensure simple, fast, efficient and cost-effective enforcement of consumer rights. At the request of the consumer or the Service Provider, the conciliation body shall advise on the rights and obligations of the consumer.
10.8.2.4. In the case of a cross-border consumer dispute related to an online sales or online service contract, only the conciliation body operating under the auspices of the Budapest Chamber of Commerce and Industry has jurisdiction.
10.8.2.5. In the event of a consumer complaint, you can use the EU online dispute resolution platform. Using the platform requires a simple registration in the European Commission's system by clicking here. After that, the consumer can submit his complaint after logging in via the online platform.
10.8.2.6. The Service Provider is obliged to cooperate in the conciliation body proceedings. In this context, it shall send its reply to the conciliation body and ensure the participation of the person authorized to reach an agreement at the hearing. If the registered office or premises of the company are not registered in the county of the chamber operating the territorially competent conciliation body, the obligation of the company to cooperate includes offering the possibility of concluding a written agreement according to the needs of the consumer.
10.8.3. Initiating court proceedings
The customer is entitled to enforce his/her claim arising from a consumer dispute in court in the framework of civil proceedings pursuant to Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure. in accordance with the provisions of this Act.
11.1. The graphic elements and logos on the Website, which are particularly characteristic of the Service Provider, are also protected by trademarks, so unauthorized use may be considered not only a copyright infringement, but also a criminal offense under Section 388 of Act C of 2012 on the Penal Code.
11.2. Issues not regulated in these GTC, contracts concluded on the basis of the GTC, and the interpretation of these GTC are governed by Hungarian law.
11.3. If there is a discrepancy between the foreign language version of the GTC and the Hungarian version, the Hungarian language version shall prevail.
11.4. If any part of these GTC becomes invalid, illegal or unenforceable, it shall not affect the validity, legality and enforceability of the remaining parts.
11.5. The Service Provider may amend these GTC, the prices of the products sold on the website and other prices indicated at any time without retroactive effect, the amendment shall take effect after its publication on the website and shall be valid only for transactions following the entry into force. The Service Provider reserves the right to make any changes or repairs at www.pyxistruffle.com at any time without prior notice.
11.6. Purchasing on the website presupposes that the User is aware of and accepts the possibilities and limitations of the Internet, in particular with regard to technical performance and errors. The Service Provider shall not be liable if any malfunction is detected in the Internet network, which prevents the operation of the website and the purchase.
Miskolc, 2020. 09.01.
The new data protection regulation No. 2016/679 of the European Union (General Data Protection Regulation, GDPR, hereinafter referred to as “Regulation” or “GDPR”) will become/became directly applicable in Hungary as well. According to the Regulation, the Company is considered as data controller, i.e. the Regulation is applicable in respect of the personal data managed by the Company as well.
1.2 The purpose of the Notification
The purpose of the Notification is to establish the data protection and data management provisions and principles followed and applied by, and applicable to PYXIS Truffle Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság (hereinafter referred to as “Data Controller” or “Company”), as well as the data protection and data management policy of the company.
In course of determining the content of the Notification, in addition to in particular the Regulation, the Company took into consideration the provisions of Act CXII of 2011 on the Right to Informational Self-determination and the Freedom of Information (“Privacy Act”), Act V of 2013 on the Civil Code (Civil Code), and Act XLVIII of 2008 on the Essential Conditions of and Certain Limitations to Business Advertising Activity (Business Advertising Act) as well.
The scope of the present Data Management Notification covers the data managements related to the website available at www.pyxistruffle.com (hereinafter referred to as
“Website”) and data managements related to the commercial activity of the Company.
Unless there is notification to the contrary, the scope of the Notification shall not extend to those services and data managements which are related to the promotions, prize games, services and other campaigns of or to the content published by those third parties who advertise on the Website or appear on it any other manner. Unless there is notification to the contrary, the scope of the Notification shall not extend to the services and data managements of those websites or service providers to which any reference to be found on the Websites leads. The scope of the Notification shall not extend to the data managements of those persons (organizations, companies) from the notification, newsletter or advertisement letter the Data Subject had become aware of the Website.
1.5. The amendment of the Notification
1.5.1. The Company reserves the right to amend the Notification through its unilateral consent.
1.5.2. By entering the Website the Data Subject accepts the prevailing effective provisions of the Notification, and unless otherwise provided by the Notification, further consent of the Data Subject is not required.
The concepts used in the Data Management Notification shall have the following meaning:
2.1. Data Management: Means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
2.2. Data Controller: Any natural or legal person, public authority, service or other entity that determines the purposes and means of the management of personal data individually or jointly with other parties.
2.3. Personal Data or data: means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2.4. Data Processor: means a natural or legal person, public authority, agency or service provider which manages personal data on behalf of the Data Controller.
2.5. Data subject: means a natural person who provides his/her personal data or whose personal data are provided to the Company.
2.6. External service provider: means those third-party service provider partners employed - either directly or indirectly - by the Data Controller or the operator of the Website related to the provisions of the certain services, to which Personal Data are or may be transmitted in order to provide their services or which transmit Personal Data to the Company. In addition, external service providers shall include those service providers as well which are cooperating neither with the Company, nor the operators of the services, however, since they have access to the Website, they collect data from the Data Subjects, which either individually or linked with other data may be suitable for identifying the Data Subject. In course of the provision of hosting services, the Company considers the Data Subject as External service provider as well, in respect of the data management activity pursued on the hosting service used by the Data Subject.
2.7. Notification: the present data management notification of the Company.
Name: PYXIS Truffle Trading and Service Limited Liability Company
Headquarters: 3529 Miskolc, Szentgyörgy út 83. 2/2
Tax number: 25951666-2-05
International Tax number: HU25951666
Company registration number: 05-09-033239 (Registered by the Court of Registration of the Court of Miskolc)
Phone: + 36-30 / 870-9159
Data protection officer: Pursuant to the Regulation, the Company is not obliged to appoint a data protection officer Position of the data protection officer: -
The Data Controller is a business association registered in Hungary.
The Data Controller operates the Website, which was created for the purpose of purchasing fresh and ripe truffles online, and has a commercial relationship with suppliers and customers.
4.1. Lawfulness, fairness
The data shall be processed lawfully, fairly and in a transparent manner in relation to the data subject. The Company manages only those data specified by law or provided by the Data Subject or the employers/principals/clients thereof, for the following purposes. The scope of the Personal Data managed is proportional to the purpose of the data management and shall not reach beyond it.
The data shall be necessary and relevant in respect of the purpose of the data management, as well as shall be accurate and up-to-date, if necessary.
4.3. Purpose limitation
In any case where the Company intends to use the Personal Data for any purpose other than that of the original data collection, then the Company shall notify the Data Subject thereof and shall obtain the prior express consent of Data Subject for such purpose and shall provide opportunity to the Data Subject to prohibit the use.
The Company does not verify the Personal Data provided to it. Only the person providing the Personal Data shall be responsible for the compliance of the Personal Data.
4.5. Storage limitation
Personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are managed.
4.6. Protection of the data of persons below the age of 16
The Personal Data of persons below the age of 16 may be managed only subject to the consent of the person of age who exercises parental control of such person. The Company cannot verify the right of the person giving consent or the content of the statement of such person, therefore the Data Subject or the person exercising parental control over the Data Subject shall warrant that the consent is compliant with the laws. In the absence of statement of consent, the Company does not collect Personal Data related to data subjects below the age of 16.
4.7. Save for the Data Processors and External service providers specified in the Notification, the Company does not provide the Personal Data to any third party. Data shall be processed in a manner that ensures their appropriate security through taking the appropriate technical and/or organizational measures.
Exception to the provision of the present section is the use of the data in statistically summarized form, which shall not include any other data suitable for identifying the Data Subject in any form.
In certain cases - official judicial, police request, legal procedure due to infringement of copyright, financial right or any other right, or due to the reasonable suspicion of the above, the infringement of the interests of the Company, jeopardizing the provision of the service, etc. - the Company may disclose the available Personal Data of the Data Subject to third parties.
4.8. The Data Subject, as well as all those parties to whom the Company had transmitted the Personal Data for the purpose of Data Management shall be notified by the Company of the correction, restriction and deletion of the Personal Data. The notification may be omitted if considering the purpose of the Data Management, such omission does not damage the legitimate interest of the Data Subject.
4.9. Pursuant to the Regulation, the Company is not obliged to appoint a data protection officer, since the Company is not considered as public authority or public service provider, and the activities of the Company do not involve any operation which requires the regular and systematic monitoring of Data Subjects on a large scale, as well as the Company does not manage sensitive data, or personal data related to relating to decisions regarding criminal convictions and offences.
5.1 Article 6 of the GDPR established the cases in which the personal data of the Data Subjects may be managed:
“a) the data subject has given consent to processing of his or her personal data for one or more specific purposes;
b) the data management is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into such contract;
c) the data management is necessary for compliance with a legal obligation to which the Data Controller is subject;
d) the data management is necessary in order to protect the vital interests of the data subject or of another natural person;
e) the data management is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller;
f) the data management is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.”
5.2. Considering the nature of the activity of the Company, the legal basis of the data management is primarily the freely given, express, informed consent of the Data Subject (Point a) Subsection (1) Section 5 of the Privacy Act), the above Article 5.1 (b) and Article 5.1 (c) of the Regulation in course of the preparation of any contractual obligation between the Company and the Data Subject or the employee/principal/client thereof, or after the conclusion of such obligation.. In respect of the areas subject to video surveillance, the above Article 5.1 (d) of the Regulation. The Data Subject establishes contact with the Company in course of completing any task for his/her employer/principal/client voluntarily, or Data Subject registers voluntarily, or uses the service of the Company voluntarily. In the absence of the consent of the Data Subjects, the Company shall manage data only if unambiguously authorized by law.
5.3 If the data management is based on consent, then the data controller shall at all times be able to verify that the data subject had granted his/her consent to the management of his/her personal data.
5.4. The data subject shall have the right to withdraw his or her consent at any time in respect of all data management the legal basis of which is the above Article 5.1 (a) of the Regulation. The withdrawal of the consent does not prejudice the lawfulness of the data management based on consent and the data management according to the above Article 5.1 (b) and/or (c) and/or Article 5.1 (d) of the Regulation before the withdrawal.
5.5. Data Transfer to the Data Processors specified in the Notification may be carried out without the separate consent of the Data Subject. Unless otherwise provided by law, the personal data may be provided to third parties or authorities exclusively based on final and enforceable administrative decision, or based on the prior express consent of the Data Subject.
5.6. For the purpose of asset security, surveillance cameras are operated in the rooms open clients operated by the Company, as well as in the storage facilities. The legal basis of this is Article 6 (1) (d) of the Regulation.
5.7. Upon entry to certain websites, the IP address of the User is recorded by the Data Controller without the separate consent of the User, related to the provision of the service, considering the legitimate interest of the Data Controller and due to the lawful provision of the service (e.g. in order to filter unauthorized use or unlawful contents).
5.8. Upon providing his/her e-mail address and the data provided in course of the registration (e.g. username, identifier, password, etc.) the User simultaneously undertakes responsibility for the services being used exclusively by User through the e-mail address provided or with the use of the data provided by User. Considering this undertaking of liability, any and all responsibility in connection with entries with any e-mail address and/or data provided shall be borne exclusively by that User who had such e-mail address registered and who had provided such data.
The data shall be managed lawfully, fairly and in a transparent manner in relation to the Data Subject. The Company aims at managing only those personal data which are essential to realize the purpose of the data management and which are suitable for achieving the purpose. Personal Data shall be managed to the extent and for the duration necessary for the realization of the purpose.
The primary purpose of the data management is the operation of the Website, provision of the services of Data Controller, the establishment and performance of its commercial and contractual relations.
In accordance with the above, the purposes of the data management are the following:
- identification of the Data Subject, maintaining contact with Data Subject
- Preparation of the contract concluded in course of the purchase made on the Website, the fulfilment of the contractual obligations by Data Controller, the enforcement of the rights of the Data Controller;
- the provisions of brief, transparent, comprehensible and easily accessible information to Data Subject;
- the conclusion and fulfilment of the legal transactions within the scope of activity of the Company, between the Company and the Data Subject;
- in case of use of services subject to payment of fees, the collection of the fees, invoicing
- fulfilment of the obligations to be fulfilled by Data Controller, exercising the rights to which Data Controllers is entitled to;
- preparation of analyses, statistics, the development of the services - for this purpose, the Data Controller uses only anonymized data and summaries unsuitable for personal identification
- Subject to the specific consent of the Data Subject, advertising, research
- protection of the interests of the Data Subject.
The Company manages exclusively those Personal Data which had been provided by the Data Subjects or the legal entities using the service (work) of the Data Subjects in order to prepare/fulfil the transaction; the Company does not collect data from any other source.
The data are provided in course of the registration of the Data Subject. In course of the registration, the Data Subject provides his/her name, e-mail address and password.
If the Data Subject registers to any promotion organized by the Data Controller, and the Data Subject provides his/her data, then the Data Subject grants his/her consent to the management of his/her personal data in accordance with notification of the promotion concerned. In this case, the Data Controller managed only those data which had been provided in course of the promotion.
The Company manages the personal data provided in accordance with Section 8 exclusively. The data managed are the following: The data managed by the Company may be classified into the following groups based on the purpose of the data management:
- Data necessary for the registration: In the framework of the registration necessary for the purchase on the Website, the Data Subject allows purchases from the webshop by providing his/her family name, first name, e-mail address, password, telephone number and club membership number.
- Data provided in course of communications of marketing purpose: In courser of the communications of marketing purpose carried out by the Company, the Data Subject provides his/her name, e-mail address, telephone number and address. The legal basis of the data management is the consent of the Data Subject, the primary purpose of the data management is maintaining contact for marketing purposes, and sending information, newsletter or direct marketing under Subsection (1) Section 6 of Act XLVIII of 2008.
- Data related to participation in professional training: In course of the contact related to the participation in the Wine Profession training provided by Company, the Data Subject provides his/her name, e-mail address, telephone number and address. The legal basis of the data management is the consent of the Data Subject, the primary purpose of the data management is the provision of information, and the performance of contract.
- Data of suppliers: In course of the business cooperation with its suppliers of the Company, in case of data management, the Data Subject or the employer/principal/client of the Data Subject provides the name, e-mail address and telephone number of the Data Subject. The legal basis of the data management is performance of contract and the fulfilment of legal obligations.
- Data provided in course of public opinion surveys: In course of the public opinion surveys carried out by the Company, the data provided by the Data Subject will be managed, recorded and used later. The Company is entitled to manage such data under Point e) Section 9(2) of the GDPR
- Documents uploaded. The Data Subject may or in certain cases is obliged to upload pictures of certain personal documents. The Company recommends that the personal data not necessary for the above legal transaction of the parties and not requested by the Company shall be deleted from such documents (in accordance with Section 10 below). If the Data Subject publishes any picture of a document containing personal data as well, then the legal basis of the data management is the consent of the Data Subject. In respect of photographs, the purpose of the data management is the provision of the services of the Website.
- Invoicing data.If the Data Subject performs consideration to the Company, then the Company manages the data related to the payment and the invoicing (payment method, the data of the means of payment, the name, address and tax number of the buyer in case of invoicing). The legal basis of the data management is partly the consent of the Data Subject, and partly the laws relevant to taxation and accounting. The purpose of the data management is invoicing and the collection of the fees.
- The data, documents provided in course of authentication. The Data Subjects may, or in the cases specified by the Company are obliged to authenticate themselves, as specified in Section 11 below. The documents are managed in accordance with Section 11 below. The purpose of the data management is verifying the personal identity of the Data Subject.
In addition to the above, the Company manages the technical data - including the IP address – in accordance with the provisions of Section 13.
The source of the data is the Data Subject or any legal entity in employment/agency/works legal relationship with the Data Subject, who provides the data (1) in course of a possible registration and/or (ii) in course of the preparation or conclusion of the legal transaction and/or (iii) in course of making the statement related to the newsletter or the direct marketing under Subsection (1) Section 6 of Act XLVIII of 2008.
It is mandatory to provide the data indicated in the registration form, except if the contrary thereof is expressly indicated therein.
The Data Subject provides the data individually, the Company does not provide any mandatory guideline in this regard and specifies no content requirements. The Data Subject grants his/her express consent to the management of the data provided. The Data Subject may provide further data in his/her profile in addition to the data required by the Company, and the legal basis of managing the data shall be the voluntary consent of the Data Subject in this case as well.
If the Data Subject registers to any promotion organized by the Company (e.g. on facebook), and if the Data Subject provides his/her data requested there, then the Data Subject accepts the data management notification related to the promotion concerned. In this case, the Data Subject does not register on the Website by providing the data, however, the Data Subject gives his/her consent to his/her data being managed in accordance with the provisions of the notification of the promotion.
It is an option on the Website, that in case of mandatory notification on the Website, the Data Subject is obliged to provide his/her personal documents to the Company in the interest of facilitating the conclusion of the legal transaction between the parties.
The Data Subject – unless it is stipulated as mandatory by the Company – has the opportunity to publish the documents with the deletion of the personal data. If the Data Subject does not delete the data, then the Data Subject gives his/her consent to the publication of the data in case of disclosure.
If the Company does not require the disclosure of the documents with personal data, and it provides opportunity to delete the data, then the Company shall not be liable for any possible disclosure.
The purpose of the authentication process is to allow the Company to affirm the authenticity of the person of the Data Subject. The Company verifies whether the Data Subject indicating intention to conclude a contract is actually a natural person. After the verification, the Company deletes the photos and data from the Website, however, the Company stores those in another place of storage until the cease of the legal basis of the data management. The purpose of the data management is the authentication of the Data Subjects, as well as the conclusion of the legal transaction, and after the conclusion thereof, facilitating the lawful fulfilment thereof.
If the Data Subject grants his/her consent, then the Company may maintain contact with the Data Subject through the contact information provided, and may send advertisements to Data Subject with the method of direct marketing. The advertisements may be sent via mail, telephone (including SMS) or e-mail (including Messenger as well); the condition of this in all cases is the consent of the Data Subject. The Data Subject may withdraw his/her consent any time, without justification.
The system of the Company may automatically record the IP address of the computer of the Data Subject, the starting date and time of the visit, or in certain cases – depending on the settings of the computer – the type of the browser and the operating system. The data so recorded cannot be linked with the other personal data. The management of the data serves statistical purposes exclusively.
The cookies allow the Website to recognize, identify and record the previous visitors. The cookies help both the Company and the operator of the Website in optimizing the Website, and in developing the services of the Website in accordance with the customs of the Data Subjects. In addition, cookies are suitable for
- memorizing the settings, therefore the Data Subject does not have to set those again when he/she enters a new site,
- remembering the data previously entered, therefore those do not have to be typed again,
- analyzing the use of the website, so that as a result of the developments carried out with the use of the information so gained, the website operates as much as possible according to the expectations of the Data Subject and the Data Subject can find the information wanted easily, and monitoring the efficiency of our advertisements.
If the Company displays different contents on the Website with the help of external web-based services, then that may result in the storage of several cookies which are not supervised by the Company, therefore the Company has no influence on the kind of data these websites or external domains collect. Information on these cookies is provide in the policies applicable to the service concerned.
The Company uses the cookies to display advertisements to the Data Subjects through Google and Facebook. The data management is carried out without human intervention.
The Data Subjects have the opportunity to delete the cookies in their browser (usually in the data protection section of the settings). By prohibiting the use of the cookies, the Data Subject acknowledges that without cookies, the operation of the Website is not complete.
The Company shall transmit personal data to any third party only if the Data Subject – being aware of the scope of data transmitted and the recipient of the data transmission – had given his/her unambiguous consent to the transmission, or if authorization to the data transmission is given by law.
The Company is entitled and obliged to transmit all those Personal Data available to the Company and stored properly to the competent authorities, which Personal Data the Company is obliged to transmit based on law of final and enforceable administrative order. The Company shall not be made liable for such Data Transmission and the consequences resulting from it.
The Company shall document the data transmissions in all cases, and shall keep records of the data transmissions.
The Company may use data processors to pursue its activity. The data processors make no individual decisions, they are entitled to act only in accordance with the contract concluded with the Company and the instructions received. The Company controls the work of the data processors. The data processors may employ further data processor only upon the consent of the Company. The Company may use only those data processors who or which provide appropriate guarantees for the execution of the appropriate technical and organizational measures which ensure the protection of the rights of the data subjects.
The data processors may not employ further data processor without specific or general authorization given in advance in writing by the Company. In case of general written authorization, the data processor shall notify the Company of any and all planned changes which affect the use or replacement of additional data processors, thereby providing opportunity to the Company to make objections against such changes.
Data processors used by the Company:
If we change the scope of our data processors, the changes will be reflected in this prospectus.
We only ask our website visitors for their personal data if they want to register, log in, participate in a sweepstakes or make purchases in our webshop.
We cannot link the personal data provided in connection with the registration or the use of the services of the web store, and the identification of our visitors is not our goal.
If you have any questions regarding data management, you can request further information by e-mail firstname.lastname@example.org or at 3529 Miskolc, Szentgyörgy út 83. We will send you our reply without delay, within 8 days (but not more than 1 month). contact information provided by.
The Company uses External service providers, with which External service providers the Company cooperates.
In respect of the Personal data managed in the systems of the External service providers, the provisions of the data protection policies of the External service providers shall prevail. The Company uses its best efforts to ensure that the External service provider manages the Personal data transmitted to it in compliance with the law, and to ensure that such Personal Data are used by the External service provider exclusively for the purpose determined by the Data Subject or specified below in the Notification.
The Company informs the Data Subjects about the data transmission carried out for the External service providers in the framework of the Notification.
External service providers:
- UNAS Online Kft (9400 Sopron, Kőszegi út 14.)
- Webonic Kft (8000 Székesfehérvár, Budai út 9-11.)
- Deutsche Post AG (53113 Bonn, Charles-de-Gaulle-Straße 20)
- Facebook (Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland)
- Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, United States of America)
- Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-7329, USA)
The Company shall ensure the security of the data, and shall take those technical and organizational measures, and shall develop those procedural rules which are required for the enforcement of the prevailing laws, and data and secret protection rules. Through the appropriate measures, the Company shall protect the data from unlawful access, alteration, transmission, disclosure, erasure or destruction, as well as accidental destruction and damage, as well as from becoming inaccessible due to the change in technology.
Considering the state of science and technology and the costs of implementation, as well as the nature, scope, circumstances and purposes of the data management, and the risk of varying probability and gravity caused to the rights and freedoms of natural persons, the Company and the data processor shall take appropriate technical and organizational measures in order to ensure the level of data security corresponding to the rate of the risk.
In the framework of the above:
- shall ensure the measures ensuring protection against unlawful access, including the protection of software and hardware devices, as well as physical protection (access protection, network protection);
- shall take the measures providing opportunity to restore files, as well as regular backup saves;
- shall ensure anti-virus protection.
The Company erases the Personal Data
a) If it is revealed that the data are managed unlawfully; the Company shall execute the deletion immediately.
b) If requested by the Data Subject (except for the data managements based on law).
The Data Subject may request that the data managed on the basis of the voluntary consent of Data Subject be erased. In such case, the Company erases the data. The erasure may be denied only if any law authorizes the management of the data. The Company shall in all cases provide information on the rejection of the request for erasure and the laws allowing the data management.
c) If it becomes known that the data are incomplete or incorrect – and this situation cannot be rectified lawfully – provide that the erasure is not excluded by law.
d) If the purpose of the data management had ceased, or if the period specified by law for storing the data had expired;
The erasure may be denied (i) if the management of the Personal data is authorized by law; and (ii) it is necessary for protection or rights, enforcement of rights.
e) It is ordered by the court or the Hungarian National Authority for Data Protection and Freedom of Information.
If the erasure of the data is ordered definitively by the court or the Hungarian National Authority for Data Protection and Freedom of Information, then the Data Processor shall execute the erasure.
Instead of erasure, the Company – along with notifying the Data Subject – blocks the personal data if the Data Subject so requests, or if based on the information available it may be presumed that the erasure would prejudice the legitimate interests of the Data Subject. The personal data so blocked may be managed exclusively until the data management purpose that excluded the erasure of the personal data exists. The Company shall mark the personal data managed by the Company if the Data Subject contests the correctness or the accuracy thereof, but the incorrectness or inaccuracy of the personal data cannot be established unambiguously.
In respect of the data managements stipulated by law, the provisions of the law shall prevail concerning the erasure of the data.
In case of erasure, the Company shall make the data unsuitable for personal identification. If stipulated by law, the Company shall destroy the data carrier containing the personal data.
The Company shall in all cases notify the Data Subject of the rejection of the request for erasure, including the reason for denying the erasure. After the fulfilment of the request for erasure of personal data, the previous (erased) data can no longer be restored.
The newsletters sent by the Company may be discontinued through the unsubscribing link to be found therein. In case of unsubscribing, the Company erases the Personal Data of the Data Subject in its newsletter database.
19.1. Simultaneously with contacting the Data Subject, the Company informs the Data Subject about the management of the data. In addition, the Data Subject may request information about the data management at any time.
The data subject shall have the right to obtain from the Company confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data, and to receive information on the purpose of the data management, the categories of the personal data affected, those recipients or categories of recipients to whom the personal data had been or will be disclosed, the planned duration of storage of the personal data, or if it is not possible, then the aspects of determining such duration. The Data Subject has the right to request from the Data Controller the rectification or erasure of personal data or restriction of processing of the personal data related to the Data Subject, or to object to management of such personal data. In addition, the Data Subject may submit complaints addressed to the supervisory authority, and where the personal data are not collected from the Data Subject, all available information as to their source.
19.2. The data subject shall have the right to obtain from the Data Controller without undue delay the rectification of inaccurate personal data concerning him or her. Considering the purpose of the data management, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
19.3. Save for the data managements stipulated by law, the Data Subject shall have the right to request that the Company erased the personal data concerning him or her without undue delay. The Company shall notify the Data Subject of the erasure. The Company notifies the Data Subject about the erasure.
19.4. The Data Subject may object to the management of his/her data in accordance with the provisions of the Privacy Act.
19.5. The Data Subject may submit his/her request for information, rectification or erasure in writing, in a letter addressed to the registered seat or place of business of the Company, or via e-mail sent to the Company to the following address: email@example.com .
19.6. The Data Subject may request that the management of his/her Personal Data be restricted by the Company if the Data Subject contests the accuracy of the Personal Data managed. In this case, the restriction applies to that period which allows the Company to verify the accuracy of the Personal Data. The Company shall mark the Personal Data managed by the Company if the Data Subject contests the correctness or the accuracy thereof, but the incorrectness or inaccuracy of the personal data cannot be established unambiguously.
The Data Subject may request that his/her Personal Data be restricted by the Company even if the data management is unlawful, but the Data Subject opposes the erasure of the Personal Data and requests the restriction of their use instead.
The Data Subject may request that his/her Personal Data be restricted by the Company even if the purpose of the Data Management had been realized, however, the Data Subject requests those for making, enforcing or protecting legal claims.
19.7. Data Subject shall have the right to receive the personal data concerning him or her, which he or she has provided to the data controller, in a structured, commonly used and machine-readable format and shall have the right to transmit those data to another data controller without hindrance from that data controller to which the personal data have been provided.
19.8. If the Company fails to comply with the request of the Data Subject for rectification, erasure or blocking, then the Company shall within 30 days of the receipt of the request notify the Data Subject of the reasons for rejecting the of request for rectification, erasure or blocking. If the request for rectification, erasure or blocking is rejected, the Data Controller shall notify the Data Subject of the opportunity of judicial legal remedy and referring to the Hungarian National Authority for Data Protection and Freedom of Information.
19.9. The Data Subject may make his/her above statements related to exercising his/her rights through the contact information of Data Controller specified in Section 2.
19.10. The Data Subject may refer directly to the Hungarian National Authority for Data Protection and Freedom of Information (address: H-1125 Budapest, Szilágyi Erzsébet fasor 22/c.; telephone: +36-1-391-1400; e-mail: firstname.lastname@example.org; website: www.naih.hu) as well. In the event the rights of the Data Subject are infringed, then the Data Subject may refer to the court under Subsection (1) Section 22 of the Privacy Act. The adjudication of the lawsuit falls within the competence of the regional court. Subject to the choice of the Data Subject, the lawsuit may be initiated before the regional court competent according to the residence or the place of stay of the Data Subject as well. Upon the request, the Data Controller shall notify the Data Subject in detail about the opportunities and means of legal remedy.